Table 1

Seven Programmatic Components of Comprehensive Primary Care that Add Value and Sustainability of Behavioral Health Care in the PCMH

1. Make behavioral clinicians part of “medical” clinician networks and pay for behavioral health through general medical/surgical benefits
2. Use consolidated medical and behavioral electronic health records (EHRs), registries, and claims data to proactively identify patients with greater health complexity for targeted assessment and treatment of behavioral health conditions
3. Assign geographic or virtual onsite behavioral “teams” with various levels of expertise, including nurses, social workers, PhD/PsyD psychologists, and psychiatrists as integral members
4. Match the level of behavioral health professional expertise to the clinical needs of the patient and escalate behavioral health treatment intensity when improvement fails to occur
5. Prospectively define desired medical and behavioral health outcomes and evaluate success towards these goals in real time, as treatment is given
6. Apply evidence-based treatment algorithms and protocols as standard behavioral health interventions
7. Use care coordinators trained in cross-disciplinary medical and behavioral support to create an integrated, comprehensive, whole-person personal care plan—to help patients with high health complexity overcome clinical and non-clinical barriers to improvement